Frequently Asked Questions
Here are some of the frequently asked questions we get regarding rentals and tours. If you don't see your question posted here please give us a call, text, or email and we'll get an answer to the questions you might have.
Thanks for stopping by!
The Cactus Crew
How close are the trails when I pick up my rental?
We are less than 1/2 mile to begin the Pima Canyon Loop intermediate trail. From it, you can access some of the more challenging trails such as Mormon, National, and Javalina trails.
Or 1.6 miles to the Pima Canyon Trailhead where you can access the Desert Classic Trail. It is a very good beginner/intermediate trail with some challenging sections and not the risk to bike and body as some of the black diamond trails you find on SoMo.
Check out our "Local Trails" page for Trailforks maps and suggested routes.
How much experience do I need for a guided tour?
The skill level of our tours ranges from novice to advanced. Let us know how you rate your Skill/Fitness Level and make sure that we are not choosing a place to ride that is too difficult for you. You’re on vacation, not in boot camp! One of our favorite things is taking new riders out for a ride AKA Mountain Biking Fundamentals. Instruction and skill building are our strong suit. Many riders are able to take their newly learned skills to their home trails!
How do you ride in the heat?
The onset of the summer heat and triple-digit temperatures do not stop us from riding. We do however adjust to riding very early in the morning or close to dusk. You can book as early as 5:00 am and get a good 2 to 3-hour ride in before the desert heats up. OR later in the day near dusk. There is plenty of light to ride until about 7:00 pm. Taking lots of water and electrolytes on your ride is always a good practice too!
What will I need to have with me?
For Solo Mountain Biking:
We supply you with a mountain bike, helmet, gloves, backpack, bottled water, printed map, and great directions to your adventure. These are all included with the rental price of your bike.
For Guided Mountain Bike Tours:
We supply you with a full suspension mountain bike, mountain bike, helmet, gloves, backpack, and bottled water. Our bike guides always carry a first aid kit, tools, and spare tubes.
Sunscreen to apply often during your excursion.
Any athletic clothing and shoes will work just fine. No need to spend hundreds of dollars on fancy riding gear!
All bikes are provided with quality platform pedals but if you want to clip in we have Shimano SPD or Crank Bros pedals, just bring your shoes.
Bring a phone to capture the moment or a selfie on the trail!
What if I have to cancel?
We do appreciate the fact that with the current events regarding travel delays and cancelations, our cancelation policy is 12 hours. Give us a call, text, or email and we will try to make a change to the date or time of your scheduled rental, tour, or shuttle. Or just a refund in full. Thanks!
What about tipping?
Tipping certainly is not required, but our Cactus Adventures tour guides and support staff gratefully appreciate tips as a way of expressing your thanks for a job well done. 10-20% of your tour cost is a good rule of thumb.